Attention multi-level marketers:
Every single day multi-level marketers are asking the same tough questions:
• How do we communicate more in less time?
• Or: How do we communicate more, and not only make it stick, but also actionable?
• Or even tougher: How do we communicate more, and make it stick, actionable, and worthy of sharing—in less time?
Tough indeed.
The deficit of attention is killing your organization
You’ve already heard that America is suffering from a deficit of attention. In fact, the whole world has the same diagnosis.
Attention spans have measurably shrunken. In 2008, Lloyds TSB Insurance commissioned a shocking study that found our average attention span halved in a decade, from twelve minutes to five minutes.
Then, just this spring (2015), a study from Microsoft had researchers announcing that the average human attention span was just eight seconds! Think of it: twelve minutes to eight seconds in 15 years.
Don’t think for a minute that the direct sales, also known has the multi-level marketing industry, hasn’t been affected by the short attention span trend.
Direct Sales offices from Amway to Zurvita have been struggling with this phenomenon—and it’s not going away or getting better.
What should direct sales do? What does the future hold for multi-level marketing companies that are determined to grow?
A big part of the answer actually lies in the past
More than four decades ago, a young Don Failla started an MLM empire by reducing his entire “presentation” to being able to draw it on a simple plain paper napkin. It was simple, visual, memorable, and repeatable!
You’ve probably already used a napkin presentation and not known it:
Imagine you’re sitting in a booth at a diner with a close friend. She asks, “Hey, tell me about _________.” You say, “Well, it’s really very simple…” You reach over, grab a napkin from the holder, and start to draw. And you explain as you draw it out. After a short moment, your friend says, “Oh! I get it! That’s cool!”
Message transmitted, received, understood, and remembered!
If you took that simple, effective napkin presentation and gave it a 21st century twist, you’d have a whiteboard-style explainer video.
What are whiteboard explainer videos?
Instead of a napkin, we start with a blank whiteboard and tell your story with fun drawings and images along with sound effects, music, and a professional voiceover.
Generally speaking, Ydraw whiteboard videos grab and hold viewers’ attention by telling a story—usually about a company, product, or service. Viewers often relate to the character in the video, which results in imagining themselves in the character’s position, using the product or service.
In fact, nothing is more powerful than a whiteboard video to hold the attention of an audience ranging from school children to business executives. (Their attention spans being roughly equal.)
And that’s exactly why Ydraw videos work so well—they capture and hold attention long enough for your message to be transmitted, and even shared!
Whiteboard-style explainer videos are an updated version of the napkin presentation!
Whiteboard videos allow you to leverage the power of social media
And here’s the best part—they don’t have to be presented one-to-one like the old napkin presentation. Your Independent Business Owners can leverage the power of email, Facebook, YouTube, Instagram, Twitter, and personal websites to share a whiteboard video about your opportunity, or a new product or benefit.
Living and working in Utah makes it difficult to ignore the presence of the Direct Sales or Multi-Level Marketing industry. After all, about a dozen of the top companies make Utah their headquarters. We’ve consulted with several of them and been allowed “behind the curtain” to learn their biggest worries.
See if these concerns sound familiar:
1. Recruiting
2. Sales prospecting
3. Retention
4. Product understanding
5. Leadership training
Here’s what we recommend:
1-Recruiting
Nothing is more approachable and non-threatening than a brief whiteboard explainer video. Tell a simple “before/after” “problem/solution” story. You don’t have to focus on the mechanics of your business, instead, focus on the benefits of your opportunity: more income, more time, more freedom, more control, and so on.
Your Independent Business Owner places the video in an email or on their website or social media site and invites prospects to view the video and contact them if they’d like to know more. You can see the benefits of having a brief, fun, concise introduction to your company. Remember, at this point, your presentation should be more about the viewer and how you understand and can help them—than about your company.
2-Sales prospecting
Most of the companies we’ve worked with have two approaches with sales—promoting the benefits of their business opportunity and inviting the prospect to benefit from being their own Independent Business Owner; or promoting the benefits of their products and inviting the prospect to purchase the products.
Imagine if every IBO had both approaches posted on their sites, and could email one or the other to prospects!
3-Retention
Retention is a toughy because your retention campaign starts on day one. Retention works best through relationships and frequent and relevant communication. We don’t recommend “canned” videos—instead, if you want to use video, make sure it’s fresh and up-to-date.
4-Product understanding
Imagine having an entire video library of each of your products and product benefits! Your friend talks about her struggle with weight loss, then send an email or log on with her to watch a brief video about your amazing weight loss products!
Dedicate each month to a different health issue and have a fun video explaining the issue and how to overcome that challenge. Something that’s easily sharable.
If your company isn’t focused on health supplements, you still get the idea of how to use whiteboard videos to promote what you do.
5-Leadership training
Training is another sweet spot for whiteboard explainer videos! The number one complaint from the field is lack of training! The number one complaint from headquarters is untrained representatives!
Training doesn’t have to be complex or drudgery—especially when it’s fun and bite-sized!
Imagine an explainer video library available to IBOs from their first day on. Each one in the problem/solution format and ending in a challenge to try a specific action. An email is sent each week from headquarters to every representative inviting them to focus on the technique of the week!
6-You already have an in-house video department?
That’s perfect! Then you already know how important a role video plays in communication today.
However, side-by-side, whiteboard explainer videos outperform “talking head” videos at every level. Whiteboard-style videos create viewer anticipation—viewers pay attention and stay engaged in order to guess what’s being drawn next. Whiteboard viewers stay engaged with the video longer than a “live” video, and have better recall on four out of five memory tests after the video.
Well-crafted whiteboard videos do take time and resources, but it’s possible to begin a production schedule that eventually delivers two or three a month—and that adds up to messages that are received, understood, remembered, and appreciated!